Harris Teeter in Potomac, MD Open now

Reviews about Harris Teeter

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  August 19, 2019, by Larry Roshfeld
  Two years later, and they're getting worse! Tonight was the third time in 2 months that I went to Harris Teeter around 6PM on a weeknight and it was out of basics (e.g. bananas, bagged salad). When I pointed this out to a manager her response was to tell me she was sorry and inform me that their fiscal week ended on Tuesday (as if this addressed my concern.) I told her it wasn't my problem and that I now have to go to two grocery stores to do my basic shopping. She just stared at me and kept repeating that she was sorry. Going forward I'll just go to one grocery store to do all my shopping. It won't be Harris Teeter. ========================== The quality and appearance of the Harris Teeter in Park Potomac is declining rapidly. They can't seem to keep their produce section stocked, and seem to regularly run out of staples such as bananas and broccoli. No one seems to make any effort to keep the shelves organized, and it's typical to find things strewn about throughout the store. They seem to be focusing more on selling specialty items like firewood and patio furnishings, and less on groceries. The store is also just plain dirty! They seem to sweep the floors and empty the trash on a schedule, not when it needs it. So at 6PM on a weeknight, the floors were covered with dirt and trash, and the trash pails next to the areas where they provide free samples were overflowing. The staff is quite friendly, but the management seems to believe the only response to any question or concern is "I'm sorry!" followed by an explanation of why it isn't their fault (e.g. we had a lot of people shopping today, or corporate didn't send us enough produce again). I have no doubt that they are sincerely sorry, but I don't want to have to go to multiple grocery stores just to get basic items.